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Support

Help & Support

Have questions about setting up an assessment, platform operations, or security? Reach our engineering and technical support team directly.

Product & technical support

Encountering an issue, question about candidate attempt telemetry, or need help setting up assessments.

Please include

  • Your organisation name and the email you sign in with
  • What you expected to happen, and what happened instead
  • The assessment or attempt ID it relates to, if applicable

Security & compliance

Security questionnaires, data-handling / privacy inquiries, or responsible disclosure.

Please include

  • For questionnaires: the document and required timeline
  • For vulnerabilities: reproduction steps and scope
  • We acknowledge vulnerability reports promptly.

Already have an account?

Support requests from inside the product arrive with your organisation and plan attached, which usually means a faster and more specific answer.

Parikshafy Technologies Private Limited. We reply to enquiries on working days, and we would rather send a short honest answer quickly than a polished one late.